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Called GLOBUS today (spoke to Myesha) that the spelling on their package (provided by agent) was not listed properly. My wife's passport spells it as MARGARET ANN PEGGY XXXXXX. however, in my package it lsts it as Margaretann Peggy Xxxxxx. I phoned GLOBUS to ask to...
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I didn't like
  • Poor customer service
#1013273
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Our globus experience: Bus with no leg room - similar to economy class in airlines Visit to Mykonos - we expected beautiful white buildings and windmills contrasted with blue sky and sea. We visit the tourist traps at night. Santorini: we raced to see a sun set, so...
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#949670
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On august 8 2016 I submitted a complaint letter through my travel agent Anice Gipson however I didn't receive any acknowledgement from my complaint. I was left behind in the restroom by a local guide named Margarite on a tour site at Alahambra Complex at...
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#929065
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I just completed a week long Iceland Tour. We were supposed to stay at the Hilton on the first night. The hotel was changed at the last minute to a not-so-upscale hotel. I received no notice. Some in the group did. The group was packed and overlarge - 43 people. ...
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1.8
I liked
  • Wifi on the bus
I didn't like
  • Poor customer service
#925823
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We were hoping to join the "Spirit of the Rockies" tour in September 2016 and we booked and paid in June for two persons. However, my wife was taken ill in July, and told by her doctor that she was not fit to fly, so we had to cancel the whole trip. Our entire payment...
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1.8
I liked
  • Itinerary
I didn't like
  • Unreasonable refusal to refund with no warning
  • Unfair cancellation policy
#920288
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Went on their Fiesta of Spain tour, Nov. 2015. Very disappointed on our travel days, for our lunch stops they were highway stops serving fast food, When I mentioned our disappointment to our guide ( on more than one occasion, since we travelled long distances on the...
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2.0
#789774
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My wife and I took this tour in early September 2015. Cities included wer Madrdi, Cordoba, Seville, Granada, Valencia and Barcelona, with optional side tour to Toledo. Overall fairly good tour with one glaring exception. The visit to Barcelona DOES NOT include a tour...
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2.4
#726636
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Our tour guide was awful. She did not engage in any discussion of Elvis . As We drove around the bus driver was telling her what sights to show us. Very unorganized, not personable at all. Favored others on the tour from England. One of our members fell and she was...
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2.5
I didn't like
  • Poor customer service
#719942
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In Australia on a 20 day Globus tour . This is our fourth trip with Globus and definitely our last ! We were left in the middle of Kakadu at an awful hotel, Crocodile Mercure and no dining options except a super mart or the hotel where the food was awful. Every place...
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2.3
#711408
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Contact Globus Family of Brands

Mailing Address:
5301 South Federal Circle Littleton, CO 80123
Littleton, CO 80123
Phone:
(866) 755-8581
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Globus Family of Brands Products and Services

Did Turkey bus tour recently. Globus make lots of extra dough charging exorbitant cash only fees for optional tours eg Bosporus cruise valued locally at 12 Turkish Lire for which Globus charged 100. Globus demands cash(Euros) on the bus, don't issue receipts and won't...
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I didn't like
  • Cash only nonsense
#699820
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